2022 Workplace Wellness Survey Report Finds 80% of Employees Have a Problematic Level of Debt, Including Credit Card, Medical and Student Loan Debt

– Three in Four Workers Agree That Their Employers Have a Responsibility to Make Sure Employees are Mentally and Physically Well –

(Washington, D.C.) – Major findings from the 2022 Workplace Wellness Survey published today by the Employee Benefit Research Institute (EBRI) and Greenwald Research report that most employees are concerned about their household’s financial well-being and most employees describe their level of debt as a problem.  Employees also agree that their employers have a responsibility to ensure they are physically, emotionally and financially well, but fewer than half rate their employer’s efforts highly in these areas.

The Workplace Wellness Survey examines worker attitudes towards employment-based benefits in the workplace, as well as a broad spectrum of financial well-being, employment-based health insurance and retirement benefit issues.

Key highlights from the 2022 Workplace Wellness Survey report include:

  • Most employees are concerned about their household’s financial well-being and the overwhelming majority describes their level of debt as a problem. Six in ten employees (60%) are at least moderately concerned about their household’s financial well-being, which has increased by 11 points since 2021 (49%). About half of employees are concerned about their emotional (50%) and physical (48%) well-being.
  • Employees agree that their employers have a responsibility to ensure they are physically, emotionally and financially well, but fewer than half rate their employer’s efforts highly in these areas. Three in four employees agree that their employers have a responsibility to make sure employees are mentally healthy and emotionally well (77%) and healthy and physically well (74%). Two thirds (66%) feel the same about their employer’s responsibility to ensure employees are financially secure and well.
  • Health insurance and retirement savings plans are the most common employee benefits and are the top benefits for employee retention/recruitment and their financial security. Four in ten employees (44%) are extremely or very satisfied with their benefits package, which has decreased by 7 points since 2021 (51%).
  • Most employees have a high level of understanding about their health benefits and half rate their employer’s communications about health benefits highly. Half of employees (52%) rate their employer’s communications about health insurance and health care as excellent or very good. Less than half (47%) rate communications about online resources about benefits at the same level.
  • Workplace flexibility, work-life balance, paid time off and leave benefits are important to employees. Most feel tele-working has positively impacted their well-being. Four in ten employees (39%) describe the work-life balance at their company as excellent or very good, which has decreased significantly since 2021. Another 36% rate it as good and 25% rate it as fair or poor.
  • Most employees agree that balancing work and caregiving is challenging, but few employees report access to caregiving benefits. A quarter of employees (24%) report their employer offers subsidized/complimentary child or daycare. Among those with access, 65% of employees have used it. Among those without access, 44% are interested in having the benefit available.
  • Half of employees are satisfied with their current retirement benefits and most are satisfied with the contributions received from their employer. Seven in ten employees (70%) say they are currently offered a retirement savings plan. Half of employees (51%) are extremely or very satisfied with their current retirement benefits and nearly six in ten (58%) understand their retirement benefits extremely or very well.
  • Fewer than half of employees say they are offered a financial wellness program at work. When offered, six in ten employees have participated. Over four in ten employees (45%) say their employer offers the opportunity to participate in a financial wellness program.
  • Most employees feel mental health wellness programs have become more important in the past year and most are interested in mental health resources and expanded benefits. Four in ten employees (45%) rate their employer’s communications about mental health and work-life balance as excellent or very good over the past year.
  • Most employees remain satisfied with their current job despite decreases in satisfaction with their benefits package and work-life balance. Six in ten employees (59%) are extremely or very satisfied with their current job, which is consistent with the 2021 findings (60%).

“This is the third year of the Workplace Wellness Survey and probably the most meaningful survey report where workplace flexibility, work-life balance, paid time off and leave benefits have become major critical factors for employees,” said Paul Fronstin, director, Health Benefits Research, EBRI.

“In recent years, key metrics like job satisfaction, benefits satisfaction and ratings of work/life balance have remained fairly consistent.  It’s important to note the declines measured this year in overall benefits satisfaction and in ratings of work-life balance, which contrast with stable job satisfaction, and the belief that remote work has improved well-being and underscore the need for employers to ramp up well-being efforts,” said Lisa Greenwald, president & CEO, Greenwald Research.

For this year’s survey, a total of 1,518 American full-time and part-time workers ages 21-64 were interviewed.  Within this national audience — 1,014 workers and an oversample of 504 LGBTQ workers completed surveys — bringing the total to 605 LGBTQ workers.  Information for the survey was gathered through 20-minute online interviews conducted from July 13-29, 2022.  Data was weighted by race, age, gender, income and LGBTQ status to reflect employed Americans ages 21-64.  The margin of error for the total sample of current workers in this study is +/- approximately 2.5%.

To review the complete 14-page 2022 Workplace Wellness Survey presentation, visit www.ebri.org/health/Workplace-Wellness-Survey.

 

The 2022 Workplace Wellness Survey was conducted through the financial support of AARP, Cigna, Edelman Financial Engines, Fidelity Investments, Human Rights Campaign, Mercer, Morgan Stanley, National Rural Electric Cooperative Association, OneAmerica, Unum and Voya Financial.
Greenwald Research is a leading independent custom research and consulting partner to the health and wealth industries that applies creative quantitative and qualitative methods to produce knowledge that helps companies stay competitive and navigate industry change.  For further information, visit www.greenwaldresearch.com.

The Employee Benefit Research Institute is a non-profit, independent and unbiased resource organization that provides the most authoritative and object information about critical issues relating employee benefit programs in the United States.  For more information, visit www.ebri.org.

For more information:

Lisa Greenwald, lisagreenwald@greenwaldresearch.com

Ron Dresner, dresner@ebri.org

 

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Stocks Shown on Phone

Survey: Market Optimism Has Nosedived, Pessimism Has Skyrocketed – for Investors and Financial Professionals Alike

Washington, DC (October 4, 2022) – Rapidly rising numbers of financial consumers – and the financial professionals who advise them – are expressing deep pessimism about the markets and the investment outlook, citing worries about the impacts of inflation, a possible recession, and global conflicts on their resources.

Read more

Results of New 2022 Retirement Confidence Survey Finds Americans Remain Optimistic About Living a Comfortable Retirement

However, a third of workers and half of retirees who feel less confident cite inflation and the cost of living as reasons for their declining retirement confidence.


Washington, D.C., April 28, 2022
– American workers and retirees remain optimistic about living a comfortable retirement, despite the impact of the pandemic that has lasted for over two years. However, inflation and the cost of living are cited most often as a reason for feeling less confident in their retirement prospects. Workers want to focus on their retirement savings but face many challenges, in particular, debt. Read more

New Research Reveals Job-Seekers in Search of Higher Pay, Work-Life Balance, and Emerging Benefits Amid the Great Resignation

Washington, DC, February 25, 2022 – Greenwald Research (Greenwald), a leading independent custom research and consulting partner to the health and wealth industries, released new industry research from The Role of Work-Life Balance & Benefits in The Great Resignation Survey. The research shares the attitudes and motivations that are influencing Workers’ decisions to leave the workforce or change their employment status.

Greenwald’s quick-hit survey on The Great Resignation, found that a third of Workers say they made a job change in 2021, and an even larger share — closer to 4 in 10 – plan to make a job change in 2022. The groups most likely to have made a change or plan to make a change are contractors/gig workers, younger Workers (under 50 years of age), Black Workers, and Hispanic Workers.

Powered by response:AI, The Role of Work-Life Balance & Benefits in The Great Resignation Survey was conducted in January 2022. It explored the reasons why American workers were making or considering job changes and the role that traditional and emerging benefits play in these decisions.

 

Current Climate

Over the past year, 30% say their overall job satisfaction has improved, while 25% say it has declined. In their current jobs, workers are most satisfied with the relationships with colleagues and managers. While most are still satisfied, many employee benefits, including mental health resources, disability insurance offerings, supplemental health insurance, are lower on the list. Also, though 55% of current workers are satisfied with their pay, 26% say they are dissatisfied. This represents the highest level of dissatisfaction among the job aspects surveyed.

 

Reasons for Making an Employment Change

Workers who changed their employment in 2021 or plan to in 2022 provide a variety of reasons for making the switch. Aside from pandemic-related reasons, workers most often say their changes are a result of not feeling valued as an employee, experiencing burnout, or looking for greater work-life balance, including more flexible working hours, a better company culture, or remote work opportunities.

Pay

53% of Workers who made a change in 2021 say dissatisfaction with pay was a reason (major or minor) as to why they made a change. Of those who changed jobs, 45% say their base pay is higher than their previous job. However, for those looking to make a change in 2022, two-thirds are planning to do so because they are unhappy with their pay. Since roughly a quarter of respondents either express that having enough money to pay the bills (25%) or to pay off debt (23%) is their biggest source of stress, pay is clearly extremely important to consumers.

Work-Life Balance and Remote Work

More than half of those who made a change in 2021 did so because they were feeling burnt-out (57%), wanted more flexible work hours (55%), or wanted to work remotely (52%). More than four in ten who made a change did so because they needed more time to provide childcare (45%) or needed to care for an adult family member (42%). Nearly six in ten who made or are expecting a job change say working for an employer that understands the needs of working parents is important.

Remote work is an important employment consideration for many workers. Of workers who worked remotely at some point during the pandemic, four in five would like the option to do so at least part-time moving forward (80%).

Company Culture

54% of those who made an employment change in 2021 and 46% of those planning to make a change in 2022 say the company culture was not a good fit for them. Two-thirds say that culture is important when considering an employment change.

The top reason Workers left their jobs in 2021 was that they did not feel valued as an employee (59%). Half left their job in 2021 to pursue more professional growth, and of those planning to leave their job in 2022, at least half do not feel valued at their job or want to make a change for professional growth.

Benefits

More than four in ten workers who changed employment in 2021 or plan to in 2022 cite being unhappy with their employee benefits or allotted PTO.

More than six in ten who made a change deem benefits other than health insurance important when considering an employment change. Such benefits include mental health and wellness benefits, health insurance, vision insurance, PTO, dental insurance, and retirement plans.

Significant portions, although less than half, consider health insurance, life insurance, disability insurance, and dependent coverage important when evaluating employment changes. In their new jobs, 44% of survey respondents are happier with the variety of benefit options, and 43% are happier with the amount of PTO available to them.

 

Effects of the Pandemic

The pandemic played a part in sparking the desire for change. A large share of workers decided to expedite their plans to make an employment change, either in 2021 or planned for 2022, as a result of the COVID-19 pandemic, especially those under 50 years old and those with full-time jobs.

Nearly six in ten cite the pandemic as a major or minor reason in causing them to feel like they needed an employment change. 53% say they were scared to contract COVID-19 at their jobs, and 48% were unhappy with their employer’s COVID-related policies.

For those planning on making a change in 2022, 61% say the pandemic inspired their need for change. Slightly fewer, however, are scared to contract COVID at work (47%) or are unhappy with their workplace COVID-19 policies (42%).

 

What Would Make Employees Stay with Their Current Employer?

Those who either left a job or retired generally say their employer could not have done anything to make them want to stay. The most common themes mentioned include respect, organizational structure, physical space, and the need for better pay. Among those who plan to make an employment change in 2022, opinions are more split. Some respondents say better pay could make them stay, while others say there is nothing that can be done.

 

Only one in ten (11%) think better benefits could entice them to stay.
“Many of the drivers of job change are within the control of employers, such as culture, work-life flexibility, and pay,” says Greg Hershberger, Managing Director of Health & Benefits at Greenwald. “We wanted to know if traditional or newer employee benefit or insurance offerings could make a difference. While traditional benefits remain important in these decisions, it doesn’t appear the main challenges to retention can be solved by more insurance offerings at work.”

When asked about what emerging benefits are most motivating to employees, roughly seven in ten cite more flexible work schedules, a signing or retention bonus, the ability to retire gradually, unlimited PTO, or remote work as being at least somewhat impactful in a decision to stay with a current employer or move to a new one.

With the changing professional landscape sparked by the pandemic, employers now have a unique opportunity to take a fresh look at their compensation, benefits, and work-life balance structures to build an even more attractive environment for job-seeking Workers or to increase their current workforce’s satisfaction.

 

About the Research

Greenwald’s The Role of Work-Life Balance & Benefits in The Great Resignation Survey, powered by the response:AI platform, is an online survey exploring Workers’ motivations behind recent workforce changes and the role of benefits and work-life balance on those decisions. The survey was conducted from January 7 to January 18, 2022. Consumers were required to be ages 25 to 74 and must have been currently working or made employment changes in 2021 or planned to do so in 2022. The survey included 1,206 respondents.

The full results of The Role of Work-Life Balance & Benefits in The Great Resignation Survey are available for purchase. Contact Greenwald Research to learn more.

 

About Greenwald Research

Greenwald Research is a leading independent custom research and consulting partner to the health and wealth industries that applies creative quantitative and qualitative methods to produce knowledge that helps companies stay competitive and navigate industry change. Visit greenwaldresearch.com to learn more.

Contact:
Greg Hershberger
Managing Director, Health & Benefits
Greenwald Research
Greghershberger@greenwaldresearch.com
(202) 686-0300

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coworkers looking over documents

Plan Participants Want Options that Generate Retirement Income in Their Workplace Retirement Plans

Many plan sponsors are open to these solutions; 8 in 10 say these options would improve participants’ retirement security

WASHINGTON – January 12, 2022 – A recent study conducted by Greenwald Research focused on in-plan retirement income solutions found that 85% of plan participants wish their employer’s retirement plan had an option designed to help generate a stream of income in retirement.

Greenwald’s first annual In-Plan Insights Program was conducted throughout 2021 to explore and evaluate the defined contribution (DC) plan retirement income landscape. The multi-phase program, including research with plan participants, plan sponsors, and plan advisors, covered a range of topics from SECURE Act impact to retirement income planning needs to reaction to in-plan income concepts. The 2021 Program was sponsored by American Century Investments, BlackRock, Fidelity Investments, Lincoln Financial Group, Nationwide, Pacific Life Insurance, Principal Financial Group, and Voya Financial.
Read more

Survey Finds Interest in Telemedicine Surging, Growth in High-Deductible Health Plans Stalls After Reaching Record High Last Year

WASHINGTON – December 2, 2021 – The 17th annual “Consumer Engagement in Health Care Survey” (CEHCS), a survey of privately insured adults conducted by the Employee Benefit Research Institute and Greenwald Research, finds interest in telemedicine options doubled between 2017 and 2021. Satisfaction with telemedicine visits was high, with three-quarters stating they were satisfied or very satisfied.

Read more

Black and Hispanic Workers With Highest Income Face More Debt, Work-Life Balance Challenges, Than Their Similarly Paid White Colleagues

WASHINGTON – November 18, 2021 A new report based on the annual “Workplace Wellness Survey” (WWS), conducted by the Employee Benefit Research Institute and Greenwald Research finds that Black and Hispanic workers are more likely to be financially challenged by debt and less able to handle an emergency or sudden large expense than their White counterparts. Moreover, while evaluations of work-life balance improve with income, Black and Hispanic workers in households earning $75,000 per year or more are less content with the work-life balance at their organizations than their White counterparts and are less likely than White workers to give high ratings to their employers’ efforts to improve various aspects of their wellbeing.

Read more

Stressed Employees Appreciate Employer Response to Improve Overall Wellbeing: Many Value Benefits More than Income Adjustments

WASHINGTON – October 7, 2021 – The 2021 Workplace Wellness Survey, conducted by the Employee Benefit Research Institute (EBRI) and independent research firm Greenwald Research, finds that 76% of employees favorably view their employers’ efforts to improve their overall well-being. Employees recognize these initiatives, as one in three employees acknowledge increased focus by their employers to improve emotional, physical, and financial wellbeing.

Read more

Greenwald Research Announces Release of Medicare Broker Research

Greenwald Research, in partnership with the American Association for Medicare Supplement Insurance, announces the release of its latest Syndicated Study: Medicare Marketing & Distribution.  This research program surveyed 508 Medicare brokers, 1,023 health care consumers between 64 and 68 years old and interviewed executives at 5 national FMOs.  The research provides a 360-degree view of how Medicare is marketed and distributed today, including brand strengths and weaknesses among both consumers and brokers, drivers of loyalty and satisfaction, and opportunities for growth.

“Medicare is one of the fastest growing product lines of health insurance carriers today and the success of its distribution is of utmost importance to carriers and the industry,” said the study’s author, Edna Dretzka, Managing Director, Healthcare at Greenwald Research. “This study provides the first comprehensive look at who brokers are, how they select carriers and marketing organization partners, and what they need to succeed.”

Greenwald’s research program sheds light on important topics related to:

  • Industry dynamics: past, present, and future
  • Consumer and broker segments
  • Carrier selection and rankings
  • Key roles of carriers and field marketing organizations (FMOs)
  • Key value of brokers to consumers
  • Areas of opportunity for products and services

“This information provides important clarity to how Medicare is marketed and distributed today,” said Jesse Slome, Executive Director of the American Association for Medicare Supplement Insurance.

The results will be shared at the upcoming Medicare Supplement Industry Summit in Chicago, Illinois from September 8 through 10, 2021.

 

About the Medicare Marketing & Distribution Research Program:

The 2021 Medicare Marketing & Distribution Research Program studied three audiences: an online survey of 1,023 health plan consumers aged 64-68, an online survey of 508 health insurance brokers who sell group or individual Medicare, and telephone interviews with 5 Medicare distributors. March 1, 2021 – April 15, 2021.  For information on how to obtain the results, go to https://greenwaldresearch.com/medicare/.

About Greenwald Research:

Greenwald Research is a leading independent custom research firm and consulting partner to the health and wealth industries that applies creative quantitative and qualitative methods to produce knowledge that helps companies stay competitive and navigate industry change. By leveraging deep subject matter expertise and a trusted consultative approach, Greenwald offers comprehensive services for weaving rich research stories that answer strategic business questions. For more information go to www.greenwaldresearch.com.

About American Association for Medicare Supplement Insurance:

The American Association for Medicare Supplement Insurance supports insurance professionals and organizes the national Medicare insurance industry conference. In addition, AAMSI hosts the national online directory providing consumers with free access to find local Medicare insurance brokers and agents.   For more information, go to www.medicaresupp.org.

The 12th Annual, National Medicare Supplement Industry Summit will be held in Chicago, Illinois from September 8 through 10, 2021.  For more information, go to https://medicaresupp.org/2021-medigap-conference-expo/.